• AUA network optimization and upgrade
• AUA Internet channel upgrade
• Upgrade of the university computing facilities
• Expanding AUA campus and outside Wi-Fi, Wireless/DHCP authentication and implementation in Hybusiness and AUA
• Upgrade of Antivirus Software on all AUA PCs
• Purchasing of IT related equipment
• Organizing and maintaining of videoconferences
• Development and implementation of ICTS Request tracking system
• Library Off –Campus and Journal Finder systems implementation.
• Design and development of websites
• Completion of more than 250 requests per month
• Servicing of more than 90 Special events per month
